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Skretting sustainability report 2020

Our migration towards a more sustainable future

Transparency and trust

Changing consumer demands, and easier and faster access to information are driving forces towards greater transparency. Companies from various sectors are under constant pressure from stakeholders to be more open and transparent about what they do, and in the food industry this means that we are facing an increased demand for information on ingredients, food fraud, animal welfare, human rights and child labour. to name a few. Today's consumers are not only concerned about the origin of products, but also about the conditions in which they have been produced.

FAO's latest "The State of World Fisheries and Aquaculture" reports and the United Nations Global Compact's Ocean Stewardship 2030 state that sustainable seafood production depends on industry transparency to avoid negative environmental and social impacts. At the same time, they point out that strengthening trust between the different actors in the value chain is an important challenge to be addressed.

This background helps explain why we have defined Transparency and Trust as a new pillar for Skretting. Not only does it allow us to be more direct about what we stand for and what we contribute to the seafood value chain. It also helps us simplify the message regarding what we do in sustainability and food quality and safety through Nuterra and Nutrace, the two strong internal programs that are the foundation for building a concrete position as a transparent and trustworthy company.

As well as showing that we have our own house in order and do business with integrity, being transparent also helps us to reduce risk to our reputation and build trust in Skretting as the leading partner to drive the journey towards a more sustainable industry. as we have stated in our previous Sustainability Report. In addition, we see that our commitment to transparency and trust also helps us attract and retain talented people who are eager to work for a responsible company that cares about generating a positive environmental and social impact.

Being transparent also helps us reduce reputational risks and build trust in Skretting as the leading partner to drive the journey towards a more sustainable industry.

Achievements in 2020

  • Driven by our commitment to making our customers' lives easier, 2020 proved that nothing is impossible as long as we are able to adapt to the realities of our business, while staying focused on our goals. Therefore, we were able to innovate by sharing best practices within divisions to take quality and safety to the next level, making our processes more robust and efficient through common systems to reduce risks and comply with regulations.

  • Together with Nutreco and Trouw Nutrition, in 2020 we founded the Nutreco Quality Committee to ensure the harmonization and implementation of best practices within the company. This work allowed us to review and update our Nutrace standard, which now includes an even clearer compliance criterion. At the same time, we were able to run trainings for our teams in different areas, such as business continuity planning, complaint handling, unwanted substance monitoring, HACCP, product technology, ingredient tracing, and evaluation.

  • We also launched a new Nutreco non-conformance model where we can work with improved documentation and included sustainability in 75% of global supplier audits at Skretting. In addition, we recertify some of our plants to our Nutrace standard according to the plan. We've learned to do this remotely, while maintaining the consistency that our internal operations and customers demand.

  • An important learning for our teams was to get closer to the needs of our customers, listening to how they face their challenges to co-create solutions that help them achieve their goals. In doing this, we validate the importance of traceability and have therefore focused more on improving our systems and providing documentation and analytical results where needed. We believe this collaboration has helped us to continue to position Skretting as a transparent and reliable partner.